Our Team

"15 years in support, call centers, and outsourcing has taught me that the most important thing is to build a team that cares about their work. With so much talent in the world, sustainable operations is about execution – creating careers that attract the great talent, whether it's a stepping stone or a long-term stop. To do that, we have to re-think where we hire, how we manage, and what the job of a customer support team truly is."

"Everything starts with the team. I believe that an enthusiastic, aligned employee experience is the engine behind every great customer interaction and every efficient process. Build the foundation right, empower the people, and the sky is the limit. By investing in the foundation of the team, we don't just improve the workplace; we revolutionize the customer experience and streamline the path to our most ambitious goals."