Healthcare Business Process Outsourcing Built for Today

Healthcare expertise, modern technology, guaranteed results

Full Service Outsourcing

Fully managed teams including supervision, technology implementation, and process consulting

Patient Support

Fully dedicated outsourced customer service representatives supporting your project exclusively. Trained in healthcare protocols and focused on exceptional patient experiences.

Engaged Talent: Meaningful opportunity and career pathing for every team member

Healthcare Expertise

HIPAA-compliant solutions for the most complex regulated workflows. Our teams understand healthcare operations, patient privacy, and the unique challenges of medical environments.

Deep Industry Knowledge: Purpose-built for healthcare organizations

AI Implementation & Optimization

Human-in-the-loop project design, AI tool selection, and automated workflow design. We help you leverage AI effectively while maintaining the human touch.

Smart Automation: Technology that enhances, not replaces, your team

Ardent Ops

A complete suite of healthcare contact center and business process operations

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CX Operations

Patient care, onboarding & scheduling, member engagement, provider calls, billing support, referrals, telehealth tech support

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Back Office

Patient registration, eligibility verification, authorizations, data entry, provider onboarding

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Process Improvement

AI tool selection & implementation, human-in-the-loop project design, automation QA & management, data operations, AI training

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